What Qualifies as a Plumbing Emergency?
Not every plumbing issue is an emergency, but these situations require immediate action:
- Burst or leaking pipes flooding your home
- Sewage backup into your home
- No water to the entire house
- Gas line leak (smell of rotten eggs)
- Water heater leaking or making popping sounds
- Frozen pipes at risk of bursting
Step-by-Step Emergency Response
Step 1: Shut Off the Water
The most important step. Locate your main water shut-off valve (usually near the water meter or where the main line enters your home) and turn it off.
Pro tip: Label your shut-off valve NOW so you can find it quickly in an emergency.
Step 2: Turn Off the Water Heater
If you've shut off the main water, turn off your water heater to prevent overheating and potential damage. For gas heaters, turn the gas valve to "off." For electric, flip the breaker.
Step 3: Open Drains and Spigots
After shutting off the main valve, open outdoor spigots and drain any remaining water from the system. This reduces pressure and minimizes additional leaking.
Step 4: Stop Small Leaks Temporarily
Use these temporary fixes while waiting for the plumber:
- Pipe tape or plumber's epoxy for small pipe cracks
- Bucket and towels to contain dripping
- Pipe clamp for larger leaks
- Rubber + hose clamp as emergency patch
Step 5: Document the Damage
Take photos and videos for insurance purposes before cleanup begins. Document:
- Source of the leak/damage
- Affected areas and belongings
- Water levels and spread
Step 6: Call a Professional
Submit an emergency request through our platform to get matched with available plumbers immediately. Emergency plumbers typically arrive within 30–60 minutes.
What NOT to Do
- ❌ Don't use chemical drain cleaners on a complete blockage
- ❌ Don't try to thaw frozen pipes with an open flame
- ❌ Don't ignore a gas smell — evacuate and call 911
- ❌ Don't use electrical appliances near standing water
Emergency Plumbing Costs
Emergency plumbing calls typically cost $150–$500 depending on the issue and time of day. After-hours calls (nights/weekends) usually carry a premium of $50–$150.
Get Emergency Plumbing Help Now
Need a plumber right now? Submit an emergency request and get connected with available, licensed plumbers in your area within minutes.
